Key takeaways
- Electronics repair spans bulky items (TVs, home theatres) and small devices, often with board-level work and long part waits.
- India’s consumer electronics repair economy is about ₹15,500 crore, and e-waste pressure (1.41 million tonnes in 2025–26) favours repair.
- Record model, serial, accessories and condition with photos, plus whether it was a pickup or carry-in.
- Track estimates, part waits and outsourced board repairs as statuses so nothing gets stuck unseen.
What electronics repair software covers
Electronics repair software runs the jobs of a consumer electronics repair centre: LED and smart TVs, home theatre and audio systems, gaming consoles, set-top boxes, projectors, smart speakers and similar devices. It tracks each unit from intake to delivery, manages parts and billing, and keeps customers informed.
Repair is a big business in India. IMARC values the consumer electronics repair economy at about ₹15,500 crore, and Future Market Insights expects electronic repair services to grow about 6.8% a year to 2035. With India generating about 1.41 million tonnes of e-waste in 2025–26, and only 72 CPCB-registered refurbishers as of February 2025, independent repair centres do much of the work of keeping devices in use.
What makes electronics repair different
- Bulky units and pickups: large TVs often need home pickup and delivery, so addresses and logistics matter.
- Board-level diagnosis: power boards, mainboards and T-con boards are repaired or swapped. Diagnosis takes time and needs clear notes.
- Expensive parts: a TV panel can cost more than the customer is willing to pay, so estimate approval is critical.
- Long waits: parts for older models take time, so ‘part required’ jobs need ageing visibility.
- Outsourcing: specialist board work is often sent to another workshop.
- Returned unrepaired: some jobs end with the customer declining, and that outcome needs recording too.
Intake for large and small electronics
| Field | TVs and home theatre | Small devices (consoles, set-top boxes, speakers) |
|---|---|---|
| Identification | Brand, model, serial, screen size | Brand, model, serial |
| Accessories | Remote, stand, wall bracket, cables | Controllers, adapters, cables, cases |
| Condition | Panel scratches or cracks, body damage (photos) | Casing damage, missing screws (photos) |
| Logistics | Pickup from home or carry-in; address | Usually carry-in |
| Fault | No display, lines on screen, no sound, no power | Not powering on, overheating, no output |
| Estimate | Approve before ordering a panel or board | Approve before parts or board work |
Features to look for
- Job cards with serials, accessories received, condition photos and reported issues.
- Preset issue lists per product type, so a TV and a soundbar show different common faults.
- Quotations the customer approves before expensive parts are ordered.
- Statuses for approval pending, part required, sent for repair and returned unrepaired.
- Delivery challans for units or boards sent to brands or specialists.
- Parts inventory with serials and a price per part on the job.
- GST invoices separating parts (HSN) from repair labour (SAC 9987, 18%).
- WhatsApp updates on long jobs, so customers aren’t left wondering.
How Rasko does it
In Rasko you set up products (TV, home theatre, console…) with their own preset lists of accessories and common issues, so a job card takes a few taps. Quotations, delivery challans for outsourced boards, serial-tracked parts and GST invoices all come from the same job.
Specialist board work can be assigned to an outside service partner who updates the job directly without seeing your customer’s details.
How to choose electronics repair software
- Create a TV job card with pickup address, accessories and panel photos.
- Send a quotation and record the customer’s approval.
- Move the job to ‘part required’, then raise a delivery challan for a board sent out.
- Close a job as ‘returned without repair’ and check how it shows in reports.
- Bill a panel plus labour on one GST invoice.
Related: repair tracking software and spare parts management.